Promotion Terms and Conditions

Full Terms and Conditions

1. All terms and conditions must be agreed upon prior to purchasing the promotion. 2. The offer is non-transferable in part and/or whole between persons and/or clinics, nor can it be exchanged for a different area. 3. Under no circumstance is the offer in part and/or whole able to be redeemed for cash. 4. Once purchased, a promotion’ is not refundable, nor can the value be used towards other treatments. 5. Clients must agree to sign all consent forms and comply with The Laser Lounge pre and post care instructions provided by The Laser Lounge staff. 6. All standard clinic policy terms apply (refer to The Laser Lounge Cancellation and Clinic Policy). 7. Pre-purchased series of 3 treatments are valid for 6 months from date of first treatment. Pre-purchased series of 6 treatments are valid for 12 months from date of first treatment. Pre-purchased series of 10 treatments are valid for 20 months from date of first treatment. 8. 24 hour cancellation is required for rescheduling. If sufficient notice is not provided the treatment will be forfeited. 9. Promotions can end at any time at the discretion of management and without any notice to the public or staff. 10. Paid Gift vouchers can be used to purchase promotional offers so long as the original gift voucher purchased was not purchased in conjunction with another promotional offer. 11. Gift vouchers donated by The Laser Lounge in any birthday giveaway and/or won in any competition, giveaway and/or charity cannot be used towards any promotion or cosmetic injectable treatments. 12. Promotions (unless specified) only apply to Castle Hill, Sydney CBD, West Lakes, Paddington, Morningside, Northbridge, Balmain, Erina, Bateau Bay, Wahroonga and Woolloomooloo clinics. 13. Promotions cannot be used at the AACDS academy, and/or used to discount further any cosmetic injectable services and/or retail products. 14. Where the client has purchased the promotion is where the treatment/s must be held. 15. Promotions cannot be used in conjunction with any other offer. 16. These terms and conditions can be read on The Laser Lounge website or in clinic. 17. There is a $50 non-refundable cosmetic medical consultation fee payable at time of booking, which is eligible as a contribution towards your total cosmetic injectable cost if treatment is carried out within the 30 days following a cosmetic medical consultation. 18. Confidential photo documentation must be taken for internal review and/or treatment progress assessments. These photographs will not be used externally and/or for marketing purposes without prior written and signed consent by the client.


Additional Terms and Conditions specific to certain promotions
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Father’s Day Promotion 2017

1. Promotion applies to Face and Neck laser hair removal areas only at the price of $59 and each client will receive one (1) exfoliating mitt complimentary. 2. No pro-rata deductions apply. 3. Paid gift vouchers can be used to purchase these offers to the paid value only. This excludes gift vouchers that have been purchased through a promotion. 4. The treatments must be paid for in total before the offer ends; split payments not accepted. 5. The treatment offer can be purchased in multiples, however only one (1) product can be received by the receiver of the gift. (For example, Jane buys dad 2 x cheeks + neck @ $59 and receives 1 exfoliating mitt for Dad. Total cost is $59 x 2 = $118) 7. You will receive designated products and voucher for laser hair removal treatment at time of purchase unless requesting an e-voucher treatment. When purchasing an e-voucher your product will be received in-clinic at your first treatment. 8. Clients cannot swap laser hair removal treatment area/s with alternate treatment/s at equal or lesser value. Clients cannot swap gifted products with alternate products at equal or lesser value. 9. When purchasing one (1) single laser treatment they are to be redeemed within three (3) months of purchase date or for multiples purchased in 3, 6, 10 please refer to general terms and conditions for the outlined redeemable time periods.

Winter Laser Hair Removal Promotion

1.Promotion applies only to the selected laser hair removal treatment areas as advertised. 2. No pro-rata deductions apply. 3. Clients cannot swap any treatment area/s with an alternate area/s at equal or lesser value. 4. Client is eligible to purchase single discounted treatment areas and/or a package of three (3) to receive one (1) free treatment.  For example, buy three (3) Brazilians at the discounted price of $49 and pay a total cost of 3 x $49 = $147 to receive a fourth treatment free. 5. The pre-purchased laser hair removal packages of three (3) treatments per area are valid for six (6) months from date of first treatment. When buying multiple packages of more than three (3) please refer to general terms and conditions for purchase expiry. 8. First treatment to be redeemed within one (1) month of purchase date. 9. Paid gift vouchers can be used to purchase these offers to the paid value only. This excludes gift vouchers that have been purchased through a promotion. 10. Split payments not accepted.

Winter Skin Treatment Promotion

1.Promotion applies to the selected skin treatments as advertised. 2. No pro-rata deductions apply. 3. Clients cannot swap any treatment area/s with an alternate area/s at equal or lesser value. 4. Paid gift vouchers can be used to purchase these offers to the paid value only. This excludes gift vouchers that have been purchased through a promotion. 5. The treatments must be paid for in total before the offer ends; split payments not accepted. 6. Promotion valid per transaction. 7. Client is eligible to purchase single discounted treatment/s and/or a package of three (3) to receive one (1) free treatment.  For example, buy three (3) Omnilux Medical LED at the discounted price of $99 and pay a total cost of 3 x $99 = $297 to receive a fourth treatment free.

Winter Cosmetic Injectables Promotion

1. Client must be 18 years of age, or older, to receive cosmetic injection treatment. Proof of ID must be presented. 2. Client must receive medical approval by our medical practitioners during consultation to enable them eligible to purchase the preferred cosmetic promotion. 3. Due to TGA restrictions, the names of Product Types will be disclosed verbally during consultation. Not all product types used for cosmetic injections apply to this promotion. 4. Anti-wrinkle offer is applicable to Product Type A only. 5. 50 units of Product Type A must be redeemed in one treatment session to treat frown lines. No split treatments may apply. 6. 100 units of Product Type A must be used to treat a maximum of two (2) areas in the one treatment session only. 150 units of Product Type A must be used to treat a maximum of three (3) areas in the one treatment session only. 7. For cheeks, 2mls of product must be used in the one treatment session. No split treatments apply.

Referral Gift Voucher
1. All general terms and conditions apply. 2. The referral gift voucher entitles the client to one (1) $50 skin treatment voucher. 3. The voucher is to be redeemed within three months of receipt of voucher. 4. Client must present a physical copy of their referral voucher to reception when redeeming their discounted treatment/s. The voucher can be used on full priced RRP treatments when spending a minimum of $200 only. Voucher cannot be used in conjunction with any other offer. 5. Client must advise reception at time of booking that they are redeeming a referral voucher. 6. A valid form of photo ID needs to be presented to The Laser Lounge staff at consultation. 7. The offer is non-transferable and/or whole between person and/or clinics, nor can it be exchanged for a different treatment. 8. The Skin and Laser Therapist and/or Cosmetic Medical Practitioner has the right to not treat the client if they assess that the client is unsuitable for their treatment prize (due to medical reasons and/or lifestyle). 9. The amount of $50.00 will be deducted from the total monetary balance of your skin treatment. 10. Each client is eligible to receive a maximum of three (3) referral vouchers.

Skin Health Club Offer
1. To achieve optimal results, Skin Health Club programs must be followed as directed by your Medical Practitioner and/or Skin and Laser Technician. 2. Where the client has purchased the program must be where the treatments are completed. 3. Skin Health Club programs are valid for four (4) months from date of purchase. 4. Date of Skin Health Club validation may be extended for medical reasons, but is solely up to the discretion of the Clinic Manager/ Owner. 5. All general clinic and treatment terms and conditions must be agreed upon prior to purchasing a Skin Health Club program. 6. By purchasing a Skin Health Club program you agree to undertake the recommended skin corrective treatments and only use the prescribed cosmeceutical skin care at home during treatment. 7. The Laser Lounge takes no responsibility if result expectations are not met when a client does not follow strict treatment and before and after care protocol, and/or use the full suite of cosmeceutical skin care as well as maintain a healthy lifestyle. 8. Upon completion of the program, ongoing maintenance of treatments and cosmeceuticals may still be required to maintain skin health and/or desired results. 9. It is solely up to the discretion of the practitioner, if the client is able to swap any treatment/s with an alternate service at equal or lesser value.

FREE SKIN TREATMENT ($100 value) with the purchase of any 5 products Offer
1. Available for purchases of 5 or more products within the promotion period 2. Promotion applies to skin treatments valued up to $100. 4. Where the client’s chosen treatment is valued above $100, a $100 gift voucher will be issued instead, and can be redeemed off the total RRP. 5. Products excluded from the promotional product count are Post Laser Spray, Exfoliation Gloves, Cricket Trimmers, Papaya Ointment, TLL Candles, No Sweat. 6. Free treatments and/or vouchers cannot be used towards skin treatment promotions, cosmetic injectable services and/or AACDS. 7. The client is responsible for presenting their physical product loyalty card to redeem this offer. Lost loyalty cards and/or images/ copies of the loyalty card will not be considered.

50% off your First Treatment / 50% off Treatment Voucher Offer
1. Valid to new clients to The Laser Lounge only. 2. Valid only on the first treatment. 3. Client must not have had any prior treatments at any Laser Lounge clinic before. 4. 50% discount applies on the RRP of treatments only. 50% discount does not apply to promotions or pre-purchased multi series. 4. Excludes DMK skin corrective services. 5. 50% off your first treatment is only valid when a new client is booked and confirmed for a consultation and/or treatment within 24 hours of making an enquiry via phone, email and/or in store.

50% OFF Student Rates Offer
1. A valid Student photo ID needs to be presented to The Laser Lounge staff at the consultation and the expiry date noted. 2. Offer is available to full time school and university students only. 3. Valid for all treatments, excludes cosmetic injectables/cosmetic tattooing/AACDS/DMK/iLipo Stubborn Fat and Cellulite Reduction and retail products. 4. Discount is off recommended retail price of treatments. 5. Student discounts apply only on services during weekdays; Monday, Wednesday and Friday during selected hours.

20% OFF Hills District Mums Rates
1. 20% discount applies to Castle Hill clinic only. 2. HDM's must advise they are a HDM when making a booking. Proof may be requested. 3. The HDM discount is valid for all treatments, excludes cosmetic injectables/AACDS/retail products. 4. Discount is off recommended retail price of treatments. 5. HDM discounts apply on services applicable during weekdays; 9am to 3pm on Monday, Wednesday and Friday.

The Laser Lounge Kiosk and Event Games Offer
1. All general clinic terms and conditions apply. 2. Free and discounted prize treatments are able to be redeemed within one (1) month of receiving. 3. Client must advise reception at time of booking that they are redeeming a prize and from which event. 4. Client must present a physical copy of their winning prize voucher to reception when redeeming free or discounted treatment/s. The valid prize will need to be confirmed by Head Office before a free and/or discounted treatment is approved. 5. To redeem a $50 cosmetic voucher, the client must spend over $250 on cosmetic injectable services during their booked treatment.  This voucher cannot be used in conjunction with any other cosmetic injectable promotional offer. 6. The Skin and Laser Technician and/or Cosmetic Medical Practitioner has the right to not treat the client if they assess that the client is unsuitable for their treatment prize (due to medical reasons and/or lifestyle). 7. It is up to the discretion of the Skin and Laser Technician and/or Cosmetic Medical Practitioner if the client is able to swap the winning prize with an alternate prize at equal or lesser value. 8. If a client does not provide 48 hours’ notice to reschedule/ cancel a treatment prize appointment, they automatically forfeit their prize.

PLEASE NOTE: By purchasing and/or receiving a promotion, sponsorship and/or prize you have agreed and/or must agree to the original terms and conditions of the offer. Expired and/or exclusive terms and conditions of any national/ local promotion, sponsorship and/or competition can be requested from The Laser Lounge Head Office at any time.

Email info@thelaserlounge.com.au